REVIEWS
From the stores to the service centre
At Parkers, we believe a great customer experience doesn’t end at the checkout. We’re committed to delivering outstanding service every step of the way — before, during, and after your purchase. That’s why every online order includes a 14-day money-back guarantee on all our pre-owned watches, giving you complete confidence and peace of mind.
Excellent Customer Service. David and his team made a repair to my father’s cherished Tudor watch - done perfectly and in the time stated. Excellent communication and full clarity around pricing. Customer care second to none - David took the time to patiently talk things through with my father, and we really appreciated his approach which has an emphasis on consideration for provenance. A great experience - already using them again.
The service was excellent, and very helpful the people who work responding immediately. I will always tell some of my friends to go ahead and buy watches from them.
Excellent service. I ordered two vintage watches. Before delivery they were checked over and I was informed that the person checking them ,was not satisfied with the time keeping of one of them. I was informed of progress and within two days, informed that they had been dispatched. I received them in excellent condition and well presented. Excellent service!
Excellent service.
Used this company for the first time and purchased an Omega and a Bremont both arrived within two days in excellent condition as their photos showed will definitely use them again
Beautiful watch and excellent service, Thank you
Great experience. Great communication, easy transaction. All round a great buying experience
Another great transaction with the team… Another great transaction with the team at Parkers. This occasion included a part ex and the process was quick and easy to navigate. Thank team Parkers
Fantastic. I love doing business with Parker’s. Great selection, great prices and superb customer service!
Bremont Broadsword. This purchase was from their pre-owned selection. Communication was great right from the start of the process and continued through to delivery. Great watch, great price. Very Happy
I can not fault had watch delivered on time and well packed, a slight problem with the watch and reported it to Parkers return envelope sent to me next day for it to go back to Parkers to be adjusted, a great customer service, I will be using them in the future.
Speedy delivery, friendly service and the watch is perfect.
Rolex GMT purchase. Always quick to reply to emails with comprehensive responses. Agreed a fair price. Wonderful watch.
Great service. Watch as described.
Delighted with the customer service received recently at Parkers. Great communication , friendly and welcoming. I had lost my receipt and David was able to look up my details and confirm my purchase. My watch was returned to me in a much better condition than I left it !
Package arrived earlier than expected
Great service, quick and secure and the watch is lovely. I would definitely recommend.
Once again a lovely watch from Parkers and an extremely pleasant buying experience.
You won’t be disappointed 💯 brilliant products and great prices. Check them out.
Parker's Jewellers has a great selection of beautiful jewelry. The website was easy to navigate, and my order arrived quickly. The quality of the pieces is excellent. Customer service was friendly and efficient. Very happy with my purchase!
Excellent, personable service. My experience with Parkers was faultless having dealt with David in the London branch, who provided an excellent end-to-end service from the initial contact to advice in-store & purchase. He now has a very satisfied customer who would highly recommend Parkers and would use again for future watch purchases.
Great service and very helpful! Will definitely buy again
Great watch, excellent service! I recently bought an Omega vintage watch from Parkers. The service which I received was excellent. I have no hesitation in recommending Parkers to potential customers and would buy again from them in the future.
Good service with emails to keep me informed of postage details.
Second purchase from Parkers.Great service as usual.
Excellent and helpful service from Jon. Watch good condition and was delivered as promised. Will buy again from this company.
Honest straightforward dealing, and goods as described .
A pleasure to deal with. This is the second purchase from this company, and the description of the watches is accurate, and a straightforward company to deal with. Good service!